§1. General Information
This Privacy Policy sets out the rules for processing personal data of users visiting the Veterinary Support website available at https://veterinary-support.pl/.
The data controller is VETERINARY SUPPORT Sp. z o.o., ul. Turystyczna 9B, 20-207 Lublin, Poland, Tax Identification Number (NIP): 951-245-50-33, e-mail: [email protected], phone: +48 728 929 134, hereinafter referred to as the “Controller”.
The Controller processes personal data in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), the Polish Personal Data Protection Act and applicable regulations governing the provision of electronic services.
§2. Scope, Purposes and Legal Basis for Data Processing
If you use the contact form or contact us by e-mail, the Controller may process data such as your first and last name, e-mail address, the content of your message and any other information you voluntarily provide. These data are processed in order to respond to your enquiry and conduct correspondence related to Veterinary Support activities. The legal basis for such processing is Article 6(1)(f) GDPR, namely the Controller’s legitimate interest in communicating with customers and persons interested in the offer. Where an enquiry concerns entering into a contract, Article 6(1)(b) GDPR may also apply.
Personal data may also be processed in connection with preparing an offer, providing veterinary services and conducting commercial or business cooperation. In such cases, the legal basis is Article 6(1)(b) GDPR to the extent necessary to enter into or perform a contract, and Article 6(1)(c) GDPR where processing is required to comply with legal obligations imposed on the Controller, including accounting and tax obligations.
When using the website, certain technical data may also be processed automatically, including your IP address, browser type, operating system, time of visit and information about pages viewed. These data may be used to ensure the proper operation and security of the website and to compile statistics concerning its use. The legal basis for such processing is Article 6(1)(f) GDPR, namely the Controller’s legitimate interest.
§3. Cookies
The Veterinary Support website may use cookies, which are small files stored on the user’s device. Cookies may be used to ensure the proper functioning of the website, remember selected user preferences and collect website usage statistics where appropriate analytical tools are used.
Users may change their browser settings relating to cookies at any time, including limiting or completely blocking their storage. Please note that restricting certain cookies may affect the proper functioning of selected features of the website.
§4. Recipients of Personal Data
Personal data may be disclosed to entities cooperating with the Controller only to the extent necessary for the proper operation of the website, the conduct of business activities or the provision of services. Such recipients may include hosting and e-mail service providers, IT service providers and entities providing accounting or legal services.
The Controller does not sell users’ personal data and does not disclose such data to unauthorised third parties.
§5. Data Retention Period
Data related to correspondence are stored for as long as necessary to maintain communication and handle an enquiry. Data connected with the performance of a contract or business cooperation may be stored throughout the duration of that relationship and subsequently for the period required by applicable law. Where data may be necessary for the establishment, exercise or defence of legal claims, they may be retained until the relevant limitation periods have expired.
§6. Rights of Data Subjects
Every person whose personal data are processed by the Controller has, within the scope provided by applicable law, rights relating to their personal data. These include, in particular, the right to access personal data, request rectification or erasure, restrict processing, request data portability and object to processing.
Any person who believes that their personal data are being processed unlawfully also has the right to lodge a complaint with the competent supervisory authority. In Poland, this authority is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych – UODO).
§7. Voluntary Provision of Personal Data
Providing personal data is voluntary; however, in certain cases it may be necessary in order to use specific functions of the website or Veterinary Support services. This applies in particular to receiving a response to a message submitted through the contact form, preparing an offer, providing a service or establishing and maintaining business cooperation.
Failure to provide data required for a particular purpose may prevent the Controller from responding to an enquiry or providing the requested service.
§8. Automated Decision-Making and Profiling
Users’ personal data are not used by the Controller for automated decision-making that would produce legal effects concerning the user or similarly significantly affect them. Personal data are also not used for profiling to such an extent.
§9. Transfers of Personal Data Outside the European Economic Area
As a general rule, the Controller does not transfer personal data outside the European Economic Area (EEA). However, in certain cases such a transfer may occur in connection with the use of IT services or tools provided by entities operating outside the EEA.
In such situations, the Controller uses safeguards designed to ensure an adequate level of personal data protection in accordance with the GDPR and applicable rules governing transfers of personal data to third countries.
§10. Changes to this Privacy Policy
The Controller reserves the right to update this Privacy Policy, in particular in the event of changes to applicable law, technologies used, the operation of the website or the development of Veterinary Support services and functionalities.
The current version of the Privacy Policy is always published on the Veterinary Support website at https://veterinary-support.pl/.